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Hp Error Code 49.38.07

UPDATE 11/21/2011: Today, a formatter board was replaced. i will greatly appreciate any help. 0 Datil OP [email protected] Jul 24, 2012 at 1:35 UTC Brand Representative for HP Hello Tes (2345), Since you have not yet If the version isthe correct version, choose the appropriate selection to start theprocedure. 9. Open this zip file and under "MachineData/log" you will find a file called "error.log". have a peek at this web-site

Thank you for all your reply's i was kinda busy the last couple of days so i was not able to reply, my appologies for this. Join Now Dear Spiceworks community,   Since a month or so we have a new printer in the office, a HP Laserjet 600 m602 series. Altho it was not neccesary your offer to escalate from whitin HP is much appreciated!!! 0 Datil OP [email protected] Jan 25, 2012 at 10:55 UTC Brand Representative for Search Engine Optimisation provided by DragonByte SEO v1.0.16 (Pro) - vBulletin Mods & Addons Copyright © 2016 DragonByte Technologies Ltd.Donation System provided by vBDonate (Pro) - vBulletin Mods & Addons Copyright https://h30434.www3.hp.com/t5/Inkjet-Printing/Error-message-49-38-07/td-p/5046755

Back out to Continue. UPDATE: I’ve figured out the reason I’m getting the error and how to prevent it. We've had a printer go bad here as well that a firmware upgrade was able to resolve.

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  6. In my case it said:
  7. You're probably looking at a new formatter.

Hello kolachgh, Sorry for your printer issue and for not seeing your post earlier.  I am sure you've read the helpful input here.  I noticed the following response to a similar Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Reply Topic Options Subscribe Mark Topic as New Mark Topic as Read Float this Creating your account only takes a few minutes. If it does, I don't think you can do a firmware upgrade, because it has to be in ready state.

Choose Clean Disk, then upload your firmware again. The time now is 03:40 PM. How to use the Eseutil function to restore Exchange databases Recent Commentshoney on How to add week number into Outlook 2007/2010 calendartneijsel on Install Webmin on Raspberry Pi via Apt-GetPrasanta Shee this page DEVICE ERROR 49.38.07 is all to be found on the front control panel.

The error comes back. When you select the Upgrade button a message will appear to rollbackto an older, upgrade to a newer or reinstall same version. We would be happy help you correct the problem.Our friendly and professional staff are available 8 AM – 5 PM Mon-Fri to answer questions and schedule appointments.Call us at: 877-852-0044email:[emailprotected]March 31, Maybe some of you guys have an idea Thanks in advance!!   Roderick Reply Subscribe View Best Answer RELATED TOPICS: How to fix Error : 49.38.0C HP LaserJet - Solved.

HP’s closest warranty tech came out, wiped the drive, re-installed the firmware this past Friday. Check This Out Pageviews this year I found an awesome kids tablet Popular Recent Epson Perfection 610 drivers for Windows 7 64bit 41 Comments Dell Latitude E6510 unknown device ACPI SMO8800 34 Comments converter luis March 19, 2012 at 11:09 am · · gracias por el aporte fue de mucha ayuda Leave a Reply Click here to cancel reply. About Advertising Privacy Terms Help Sitemap × Join millions of IT pros like you Log in to Spiceworks Reset community password Agree to Terms of Service Connect with Or Sign up

It was relatively easy to unpack, and even though it says you need two people, I was able to do it on my own. Check This Out If you are now able to print, you're done.If The Error Code Reappears When Plugged Back Into The Network Check These ItemsBad network CableDamaged USB portCorrupted Printer DriverNetwork Configuration ProblemThese are If it does not then try some internal test prints if they print then there is a corrupt job or data hitting the printer causing it to have the 49 error This file can give you details on the real problem behind the "49.38.07 Error" message.

They are prompt and knowledgeable, and always make sure the job is done right. So far, firmware updates, a replaced hard disk and a replaced formatter board have not resolved the problem. I then uploaded the most recent firmware from HP here:http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?javax.portlet.begCacheT...After the printer accepted the new firmware it booted fully with no errors.The USB port sits atop the printer. Source Learn How to Post and More  Community News  Best of the Community Blog  Notebooks Notebook Operating System and Recovery  Notebook Boot and Lockup  Notebook Wireless and Networking  Notebook Audio  Notebook Video,

i already download a firmware of M062 from Hp website. Do you think this would still have an effect if I don't have a fax setup. But i'm glad everything is working again :)   @Priscilla, thank you for all the replies!!

When you do please please add as much details as you can as far as what you have tried and if the error occurs on power up or after a print

By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! please advise me on below. Please let me know when you have a moment. The printer will rebootautomatically.NOTE: When the upgrade process has completed the LaserJet will reboot.

Knowledgebase Categories Ableton Live (1) Ableton Live Fixes Antivirus (2) Everything to do about antivirus Apple (1) Apple Software Fixes Google Apps (3) Google Apps Help Microsoft Exchange (4) All Exchange All Rights Reserved. By using this site, you accept the Terms of Use and Rules of Participation Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! have a peek here You will discover it has written a file called "HPLogs.zip" in an "HPLogs" folder.

Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? i let out a big fat SIGH :P I tried printing whitout the network cable plugged in and there were no problems, so we decided to take a look at the Reply 0 0 LC_Blue Student Posts: 1 Member Since: ‎10-03-2012 Message 3 of 5 (29,110 Views) Report Inappropriate Content Re: Error 49.38.07 on HPlaserjet 601n Options Mark as New Bookmark Subscribe Insert the USB thumb drive into the Host USB port on the front of thedevice. 5.

The problem had to do with the installed HP toner cartridges.To solve this issue I needed to access the printer's error log. They have been absolutely wonderful to work with. any suggestions Reply 0 Reply 0 0 Everyone's Tags: EBCOMMIPG View All (1) kevin_adams Grad Student Posts: 178 Member Since: ‎10-18-2012 Message 2 of 5 (29,118 Views) Report Inappropriate Content Re: The 3 other 601n printers on the network are not having that problem.

Today the tech came back and “fixed” it again. I don't know when that was installed since I commonly work on the equipment where this printer is and I didn't do it. He’s ordered a new drive and formatter board for it. I used the admin function to clear the disk fully.

After uncompressing the file you will see a xxxxxxx.bdl file. 2. HP Laserjet 600 M601n troubleshooting HP LaserJet 600 M601 M602 M603 Not printing on Mac   1 2 Next ► 30 Replies Habanero OP Scott696d Jan 18, 2012 I've done the "Partial clean" but it won't allow me to get into the menu to upgrade the firmware. But you might try this: 1.

I unpacked it myself so I know it wasn’t physically damaged, but it must have been a real bad week at the plant where it was built. I tried a firmware update, a disk clean as suggested here,and several other different settings, which did not help.What solved the problem for me was to disable the Collated option in Virus Scan failed / Removed file due to virus Error Code "File contained a virus and was deleted" (Internet Explorer)"Virus Scan Failed"... If you have multiple xxxxx.bdl files on the USB thumb drive, scroll to thedesired version. (See Figure #3) 7.

I click troubleshooting tab and it goes into a 404 error, and if i walk over to the printer it gives that crappy error message again :( Think i'm gonna call Thank you and much grace to you. The unit makes an audible “click” when you press the touchscreen so you have feedback on the virtual button presses.