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Hp Error Code 1002

d. For more information about how to find and update the firmware for you HP or Compaq computer, see the HP support article Obtaining Software and Drivers. She didnt when it got upgraded. Privacy Policy Ad Choice Terms of Use Mobile User Agreement cnet Reviews All Reviews Audio Cameras Laptops Phones Roadshow Smart Home Tablets TVs News All News Apple Crave Internet Microsoft Mobile Source

Figure : Recovery Manager advanced options Click System recovery, and click Next. Z7_3054ICK0KGTE30AQO5O3KA3016 hp-feedback-input-portlet Actions ${title} Loading... This may or may not be present depending on the model of the notebook. So if i do get the DMI....then i'm guessing it will be resolved easily? http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Recovery-Error-Code-1002/td-p/11366/page/2

Showing results for  Search instead for  Do you mean  or Post new question Post new question Question Recovery Error Code 1002 Replies (19) Reply Topic Options Subscribe Mark Topic as New With that said, after that DMI issue I have had no problems with this laptop- hardware or software.I hope this helps! Please contact the application's support team for more information. My problems began after I clicked “yes” to the restore."Error Code1002 – Contact HP to resolve issue" popped up when recovery was performed by the HP_Recovery hard drive partition.

  • The owners of this site are compensated by relationships with the recommended software products.
  • As a result, it is essential to troubleshoot Hp Error Code 1002 error.
  • Z7_3054ICK0KGTE30AQO5O3KA3015 hp-online-communities-portlet Actions ${title} Loading...
  • It is error 1002.

I have contacted HP Support again but they have not come up with a solution.Checking through HP Business Support Forums, I have found that there are customers/users who have also experienced caution: A system recovery completely erases all files, programs, and saved work on the hard drive. It will either go into recovery mode (which gives me Error 1002) or just show a blank screen with a blinking underscore. Recovery message asks to insert disc after the disc is already inserted The first recovery disc was inserted and successfully completed, but one of the subsequent discs asks for the same

Track this discussion and email me when there are updates If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and Reply 0 0 davespeed4422 Student Posts: 1 Member Since: ‎11-25-2010 Message 15 of 20 (13,327 Views) Report Inappropriate Content Re: Recovery Error Code 1002 Options Mark as New Bookmark Subscribe Subscribe after that the % bar doesnt move, and then it comes up with this ERROR 1002 PLEASE CONTACT HP SUPPORT Reply 0 0 « Previous 1 2 Next » « Message http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/BOOTMGR-Is-Missing-ERROR-1002-System-Recovery/td-p/2362163 note: Drives that are known to require a firmware update before they can read support-sent recovery discs are: TSST TS-H652L - update SP26482, and PBDS DH-16A1L/PBDS DH-16AYH - update SP35000.

In the Recovery Manager, click Advanced Options to view a list of Recovery Manager tools. Figure : Hardware Diagnostic Tools progress bar The main window is visible after the initial collection step. ERROR 1002 System Recovery Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-28-2013 08:24 AM What is the model of Click Start button, and type windows update in the searching box.

Flag Permalink This was helpful (0) Collapse - HP error 1002 by mmiskill / November 8, 2009 6:56 PM PST In reply to: Same issue!!! additional hints Click Next, to start the recovery process (and get to the next screen where you can back up your data), or click Cancel to get back to your desktop. Flag Permalink This was helpful (0) Collapse - Boot MGR by maxteach / August 11, 2008 6:08 PM PDT In reply to: Error 1002 After you started the boot process did Error Message 1002 [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎06-02-2010 03:13 PM - last edited on ‎04-18-2016

So beware if you plan to send in your laptop for this issue, it might be returned to you in a subpar condition with the problem NOT resolved. this contact form To purchase recovery discs, refer to Looking for Recovery Discs?. THEN I found out that the SMART probably from the Norton Internet Security program keeping the hard drive too busy for the SMART test to work properly. not sure else I can do at the moment.I'm still looking for any advice from anyone...

Do you now get a black screen with aprompt to tap any key to boot from CD/DVD when the Recovery set is in the drive? **Click Accept as Solution If you made your own when the computer was working, you can use those. WHAT DO I DO???!?!?!?!?! have a peek here First Time Here?

I also used my Recovery Disks which were burned by the Recovery Manager and the same problem comes up at the same point during recovery.Looking through the HP Total Care forumsI Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... And if I do how do i do that?

Comment by : Teisha A must have utility to resolve Hp Error Code 1002 problem.

Right-click (or press and hold) the Start button, and then select Control Panel. You can also use disc cleaning kits or disc restoration kits from your local computer store. Send Your Comments Subject: Detail: Name: Email: Download Hp Error Code 1002 Repair Tool *Size : 4.5 MB Estimated Download Time <60 Seconds on BroadBand STEP 1 Download & Install SmartPCFixer She made recovery disks in 2007 when she got it.

I was then diverted to Westcoast Suppliers to order for a new Hard Disk.Upon receiving the New Hard Disk, Ihaveinstalled it and the same problem has occured. It maybe causing the conflict. Reply 1 1 Josh_Hill Student Posts: 1 Member Since: ‎11-15-2010 Message 14 of 20 (13,550 Views) Report Inappropriate Content Re: Recovery Error Code 1002 Options Mark as New Bookmark Subscribe Subscribe Check This Out Should I fix Hp Error Code 1002 problems immediately?

Open the DVD drawer manually through the small hole with a bent out paper clip. There have been no issues reported with newer drives from Hitachi and Western Digital. It could mean that when the recovery disks that are burned at a later date, the disk(s) could come out with faults as well, rendering any recovery impossible/useless.]I got a new Select Recovery > Open System Restore > Next.

Hard drive Click Start , click All Programs, click PC Help & Tools, and then click Hardware Diagnostic Tools. caution: If additional hard drives are connected to the computer, for example an HP Media Drive, disconnect the IDE and power cables from the back of the extra drive before performing note: If this error occurs with recovery discs created from the same computer or from discs that were sent by HP, Contact HP (in English) to receive a replacement set. Working on a client's machine the hard drive failed so bad that the Western Digital Diagnostics reported too many errors to complete.

If the drive fails the testing, you should contact HP support for a replacement drive (depending on your warranty status and circumstances). ___I am an HP employee.• Say thanks by clicking Disc repair kits can be purchased at electronic stores or stores that sell DVD movies. Resolving Hp Error Code 1002 immediately will help you instantly avoid computer system crash, blue screen of death problem and trajon infection, etc. The first time i shipped it out for ERROR 1002 Action taken was: Changed Hard drive and heat sink, and O/S system restore. 2nd time i shipped it out for error

DriverTuner is an amazing software that allows you to download and update the latest drivers for your computer. If you replace the Hard Drive that's at least the same size all you need to do is call HP @8004746836 and order a recovery disk(If you don't already have one). I still get ERROR 1002, I don't think HP/ Compaq has a clue about this. Reply 1 Reply 1 1 Everyone's Tags: 1002compaqCQ40errorinstall View All (12) canman112 Top Student Posts: 6 Member Since: ‎12-23-2008 Message 2 of 20 (47,462 Views) Report Inappropriate Content Re: Recovery Error

Please update it in time.