While holding the Power button, press the Resume button () four times. Solutions Follow these solutions to resolve the issue. Trying to clear jammed paper from the front of the product can damage the print mechanism. Unplug the power cord from the power source or electrical outlet. http://domcached.com/hp-deskjet/hp-deskjet-9300.html
Unplug the power cord from the power source or electrical outlet.
If these steps resolved the issue, and the test page prints, there is no need to continue troubleshooting.
With the product turned on, disconnect the power cord from the rear of the product.
If the Print Cartridge light quits blinking with pressure applied, the Access Cover is faulty and should be replaced.
Repeat the previous steps to insert the other cartridge.
Step one: Clean the paper rollers Press the Power button () to turn off the product. Step two: Print a self-test report How to print a self-test report Print a self-test report to make sure that the hardware functions correctly. Figure : Reattach the duplexer Repeat the steps to reattach the duplexer if the lights remain on. Change product Choose from all HP products Enter product serial number Please wait while we process your request.
Make sure the door snaps firmly into place. (Do not press the buttons on the ends of the duplexer when you reattach it.) Press the button on top of the duplexer Close the cover on the product. Check to make sure the color cartridge is appropriate for the printer. 4. Make sure that the carriage can move freely across the width of the product.
NOTE: The printer checks the status of both print cartridges before printing. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents HP Printers - Using HP Diagnostic Tools for HP Printers in WindowsHP Printers - After Windows 10 The self-test report prints. Issue: The Power light and the Resume light are on The following light pattern displays on the product control panel: Cartridge light: Off Resume light: On Power light: On Figure :
Use one of the following methods to clear the jam from the rear of the product. Close the Access Cover and wait for the printer to initialize. Figure : Press the buttons on each side of the duplexer to release it from the product Gently remove the jammed paper from the product. Turn the knob on the rear access door counter-clockwise to release the door, and then pull the door toward you to remove it.
With the product turned on, disconnect the power cord from the rear of the product. Check This Out Wipe the rubber paper feed rollers with the damp cloth. If the issue persists, continue with the next solution. Windows Vista Click the Windows icon (), click All Programs, click HP, click the folder for your HP product, and then click the icon for your HP product.
Choose one of the following methods to clear the jam from the rear of the product. Figure : Remove the tape from the cartridge Protective tape Copper contacts (Do not touch) Ink nozzles (Do not touch) note: Do not touch the copper-colored electrical contacts or the ink Option two: Print a self-test report from HP Toolbox Open the HP Toolbox: Windows XP Click Start, click All Programs, click HP, click the folder for your HP product, and then
Solution one: Feed the paper Press the Resume button () to feed the paper.
for ENWW Previous page Next page 1...363738394041424344 Also See for HP Deskjet 1280 HP Deskjet 1280 User Manual 4 pages HP Deskjet 1280 Quick Setup 2 pages Related Manuals To resolve the issue, find the message that displays on your computer (from the following choices), and then expand that section for solutions. Figure : Reinsert the cartridge Close the cartridge latch. Remove the rear access door.
The self-test report prints. The carriage is stuck. If you have a duplexer on your product, you will not have a rear access door. have a peek here While holding the Power button, press the Resume button () four times.
Solution two: Turn the printer off and on again Turn the product off, and then turn the product back on to resume printing. If the Print Cartridge light continues to blink even with pressure applied, the Access Cover sensor may be faulty and the printer will require repair. The self-test report prints. Step two: Print a self-test report Print a self-test report to make sure that the hardware functions correctly.
How to print a self-test report Choose one of the following options to print a self-test report. If there is a color cartridge in the cradle, remove the color cartridge and firmly reinsert it. 3. Cause: The black cartridge is low on ink. Figure : Open the cover on the product Open the cartridge latch, and then slide the cartridge out of its slot.